Frequently Asked Questions
Everything you need to know about our premium apparel and services.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips to compare against our metric and imperial sizing charts for the best fit.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and responsibly sourced wool to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can cancel your order within 60 minutes of placement; after that, you will need to initiate a return once the item arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.